What To Do if I Cannot Open PowerPoint Files in Email?

If you get lots of emails with PowerPoint formats like PPT or PPS attached in your Inbox, then you might have a problem opening them.  It is a usual experience that whenever a user tries to click on such attachments he or she gets an error message saying that the particular file does not have the program associated with it so you need to create an association.

This type of message leaves you totally confused with no clear solution in hand and it is then the questions like what to do if I cannot open PowerPoint files in email? Well, the answer to this query is quite simple and you can easily open your presentations by following a few easy steps.

Open with

Let’s first discuss about what might be the reason behind such a message:

  • Since the files you received were created to open in PowerPoint so you either need MS PowerPoint or the PowerPoint Viewer installed on your system. But if you already have this facility and are encountering problems with opening files in a forwarded email or after saving it on your disk, then a missing file extension may be the cause for it.
  • The second reason can be this that you were opening the .EML file instead of an actual PowerPoint file.

Now let’s discuss these in a broader way with suitable solutions:

  • No File Extension: May be the file extension got lost during the forwarding of the mail.  Now to check whether it actually happened or not, download the mail and save it on the desktop. Make sure that the extension is enabled.  Once you are assured about this go to Windows Explorer to reach at the Folder options via Tools menu.  Now click the View tab from the Window and go to Options and un-check the Hide extension option for your file and press OK.  If you are using Windows 7, go to Windows Explorer and click Organize -> Folder and Search Options -> View (tab). After this, close  the Windows Explorer and return to desktop to check whether your saved file has the extension or not. If there is no extension then add it by double-clicking on the file and adding the extension. Alternatively, right-click the file and select Rename (to add the file extension, e.g PPT).

File Extension

  • The File Extension Exists But The File is Not Opening: If your presentation did not open correctly even after adding an extension this means that you have received an EML file in your attachment.  Sometimes it becomes difficult for the Outlook Express to open such files if the file association for these files has not been correctly set.  But you can easily overcome this issue by closing the Outlook Express and going to the Start menu for the Run option or hit Windows+R from your keyboard. After this type msimn/Reg and click OK.  By doing this your Express files will get re-registered silently. Once it is done you can start the Outlook Express normally to check whether the issue is resolved or not.
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