Phone Calls

5 Best Tools To Record Skype Video Calls

Recording Skype video calls can help keep a copy of official communication for later reference. Some Skype video calls might even be helpful in making video presentations, as some demonstrative procedures could be recorded during a screen sharing session or an online presentation. Even people who use Skype for personal use might want to record …

Record Skype Calls With SuperTinTin

Whether you use Skype for online meetings, remote presentations or personal use, you might want to record Skype calls. This might be to provide a copy of your communication (with a client) to your senior management, to keep a copy of your communication for future reference, or maybe to record precious moments when interacting with loved …

Mystery Skype Game: Increase Student Engagement in The Classroom

When we think of Skype, classrooms don’t really come to mind. However, the use of Skype in the classroom is becoming more common than you might think. Thanks to Microsoft, you can now engage your students using Skype with an entire curriculum. Teachers can connect their students with classrooms globally to play the Mystery Skype Game …

Sales Call Log Organizer For Excel

Log Calls and Notes for Each Sales Call Made

If you are in a business involved in making calls, or if you have employees whose jobs require them to contact customers or make sales calls, then you would need to keep track of their calls. You can log incoming and outgoing calls using many templates such as this Sales Call Log Organizer for Excel. 

How To Assign And Track Status Of Customer Calls in Microsoft Access

Conveniently Assign and Track Calls

If your business is involved in calling customers or answering inquiries and taking orders by phone, like in a call center or customer support for example, then you will definitely need a way for you to keep track and manage your calls. This is necessary in managing your resources while keeping customers satisfied.

How To Cut Business Costs By Using ShoreTel VoIP Solutions

The need for VoIP solutions to upgrade conventional telephony systems can cost a fortune. Not to mention the use of free applications like Skype and TeamViewer can be highly unreliable when doing business on a professional scale, such as for call centers. In such a case you can’t simply afford even minor voice quality degradation …

gUnify: Cloud Based Google Conference Call Solution For Your CRM

gUnify is a cloud based service by Google which offers a communication system that has been specifically designed and built for Google Apps. gUnify can be seen as a more affordable alternative to Microsoft Lync, as it requires no server setup and supports integration with many famous CRM services including Zooho, Salesforce and Apptivo. As …

5 Best Android Apps For Making Free Calls

It appears that smartphone users are moving away from reliance on mobile carriers due to the provision of call related web services, as anyone with an internet connection on a smartphone can now make free calls via mobile apps. In a previous post we brought you a list of the Best iPhone Apps For Making …

4 Best iPhone Apps For Making Free Calls

While mobile communication has become cheaper than what it was just a few years back, nothing beats a free deal! I still remember how voice chat via messengers resulted in killing sales for Teleco networks nearly a decade ago. Its time mobile carriers face the same challenge as many mobile apps are making it possible …