Net Promoter Score

Best Feedback PowerPoint Templates

Businesses rely heavily on customer demands and inclinations to sell their products and services. While there are a number of ways by which businesses try to gauge sales, revenue and customer needs, one of the best ways of understanding how these are affected is through feedback. Customer feedback can help businesses identify and eliminate issues, …

How to Use Net Promoter Score to Gauge Customer Loyalty

nps alternatives

A company’s relationship with its customers plays a vital role in determining if the products or services being sold by the company can remain profitable, especially when there is ample competition in the market. Customer dissatisfaction can lead to a decline in sales, a switch by clients to rival brands and a question mark on …